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Knowledgebase : Account Management
To change your Client Area [https://bill.hostkey.com/clientarea.php] password click the arrow next to your account name to open the drop-down menu, and choose _Change Password_:  
If you have placed an order online and it has failed with a Fraud Check error, it means that your order has failed our automated fraud check. Common reasons for failing the fraud check are not placing the order from the billing address you provided, or u...
If you've forgotten your HOSTKEY account password but you remember your email address, you can reset it here [https://bill.hostkey.com/pwreset.php]. When you fill in your registered email address (and answer your account security question if set), you w...
Due to security reasons, in order for us to perform any crucial operation with the server (reboot, reinstall, IPMI, etc..), we require our clients to provide their secret word. To find/set your secret word: 1. Log in to your Client Area [https://bill.h...
Although we'd be sorry to see you leave, you have the option to cancel your HOSTKEY service at any time via your HOSTKEY account page. To cancel the service: 1. Sign in to HOSTKEY Client Area [https://bill.hostkey.com/clientarea.php] using the email a...